Shipping policy
Shipping Policy
Digital Products (Crochet Patterns & Downloads)Digital products are delivered instantly via a download link immediately after purchase. No shipping required — shop from anywhere in the world!
Handmade Plushies & Wearables (Canada Only) All handmade plushies are ready to ship! Orders are processed and shipped within 1–3 business days via Canada Post. Delivery times vary by province, typically 3–10 business days once shipped.
Please note: We currently only ship handmade plushies and wearables within Canada.
Print-on-Demand Products (Printify & Printful)Some products in our shop are fulfilled by our trusted print partners, Printify and Printful. These items are printed and shipped directly to you from their fulfillment centres.
- Production time: 3–7 business days
- Shipping time: 5–15 business days depending on your location
- Available to Canada, the United States, and select international destinations
Please note: If you order a print-on-demand item alongside a handmade item, they may arrive in separate packages.
Questions? Not sure how your order will be fulfilled or shipped? Reach out via our Contact page before purchasing — we're happy to help!